Answers your team’s questions from your own documents.
Every business runs on tribal knowledge: the veteran who knows the process, the folder nobody can navigate, the answer buried in last year's email. Deckhand makes all of it searchable and answerable in seconds — with sources — for everyone you choose.
Deckhand turns your documents into a colleague who has read everything.
- Plain-English questions, instant answers, with the source document cited every time.
- Respects your permissions — people only get answers from documents they're allowed to see.
- Lives where your team works: browser, Slack/Teams, or embedded in your intranet.
- Shows you what people ask and can't find — a roadmap for the docs worth writing.
Deckhand turns your manuals, SOPs, policies and shared drives into a private, permission-aware assistant. Your team asks in plain English and gets answers with links to the source document.
What you get
Private & permission-aware
Your data stays yours; answers respect existing access controls.
Sourced answers
Every answer links to the paragraph it came from — trust but verify.
All your formats
PDFs, Word, spreadsheets, wikis, drives, and email archives.
Works where you work
Slack, Teams, browser, or your intranet — no new app to learn.
Gap analytics
Unanswered questions become your documentation to-do list.
Always current
Connected sources re-index automatically as documents change.
Common questions
Is our data used to train public AI models?
No. Your documents stay in a private index in your environment or ours, with contractual guarantees. Nothing is shared or used for training outside your business.
What about documents different people shouldn't see?
The assistant is permission-aware: it inherits your existing access controls, so HR files answer only to HR, and so on.
How accurate is it?
It answers only from your documents and cites the source, so accuracy is checkable at a glance. When the documents don't contain an answer, it says so rather than guessing.
How long does it take to set up?
A useful first version typically runs within 1–2 weeks: connect sources, index, test with your team's real questions, tune, launch.
Talk to TideMerge
A free 30-minute consultation: we look at your current workflow, estimate the savings, and give you a straight answer on whether this pays for itself. No pressure, no jargon.