We consult, and then we build what we recommended.
TideMerge is an AI consulting and implementation firm. Most engagements start with a business that knows something is costing them and does not know which part to fix.
Strategy is where it starts, not where it stops.
Plenty of firms will map where AI could help and hand you the map. The value is in what comes after it — systems built around how your business runs, and still working in six months.
Most clients end up with two or three of the four below. Which ones, and in what order, is what the audit decides.
AI strategy
We find the repetitive, slow and error-prone work, and put a number on what each costs you. The written plan is yours either way.
A recommendation to not build something is a legitimate outcome, and we give it often. Some problems are cheaper to fix with a process change than with software.
AI systems
Phone, chat, follow-up, documents, reporting — configured around your services, hours and pricing rules. Ten are productized below; the work is not limited to them.
Automation & integrations
Native connectors for HubSpot, Square and Follow Up Boss, plus a structured record of every conversation we can push anywhere that accepts a webhook.
Implementation
Built and tested against your real data, not a sample set. Your team learns it in hours, and we keep tuning it after launch.
Ten systems, ready to configure.
Each of these exists as a real product we deploy and configure rather than build from scratch each time. Most businesses start with one.
Win more business
An AI receptionist that answers your phone, day and night. Anchor™
Knows your services, hours and pricing, books straight onto your calendar, and transfers to your team the moment someone asks for a person.
Calls every new lead back within a minute. Compass™
A real AI phone call within a minute of a consented lead hitting your inbox — qualified and booked before a competitor picks up.
Answers your customers’ questions on your website, instantly. Echo™
Trained on your business, resolves the routine questions, and escalates the rest to your team with the whole conversation attached.
Gets quotes out the same day, and follows them up. Fathom™
Accurate estimates out the same day from your own pricing rules, and follow-up that never quietly stops.
Gets you more reviews, and replies to every one. Beacon™
Review requests at the right moment, unhappy customers routed to you first, and a thoughtful reply drafted to every review.
Produces your marketing content, every week. Current™
Social, email, ad copy and landing pages on a schedule, written from your own offers and voice.
Run leaner
Turns your paperwork into clean data, automatically. Manifest™
Reads invoices, intake forms and notes into clean structured data, with a person reviewing anything it is unsure about.
Answers your team’s questions from your own documents. Deckhand™
Trained on your SOPs and policies, so new staff stop interrupting your best people to ask the same twenty questions.
Answers questions about your business in plain English. Sonar™
Reporting and forecasting over the data you already have — what came in, what booked, and what is still open.
Turns job-site photos into written documentation. Periscope™
Damage assessments, counts and flagged safety issues, written up from the photos your crews already take.
The ten are a starting point, not a menu.
Plenty of what a business does is specific to it, and nothing off the shelf fits. We build around the workflow rather than bend the workflow around a product.
A connector nobody has built yet, an internal process that only exists at your company, or the unglamorous work of moving information between two tools that were never meant to talk.
Talk about a custom buildNot sure which of these you need?
That is the normal starting point, and what the audit is for. You do not need to know which system you want — only that something is leaking. We find where, price it, and tell you what to build first.
The consultation and the audit are free, and the written plan is yours either way.
Talk to TideMerge