Gets you more reviews, and replies to every one.
Before anyone calls you, they read your reviews. Beacon systematically grows your review count, catches unhappy customers before they post, and makes sure every review gets a thoughtful reply — the signals that decide who gets the call.
Beacon makes reviews a machine, not a hope.
- Automatic, well-timed review requests by text after every job or visit.
- Private feedback catch: unhappy customers reach you first, not Google.
- Every review gets a thoughtful, on-brand response within hours.
- A steady, recent review history — the signal local search and AI assistants both lean on.
Beacon asks every happy customer for a review at the right moment, routes unhappy feedback to you privately first, and drafts on-brand responses to every review that comes in.
Local-search and AI-answer-engine visibility is the next piece we are building. We will advise on it, but we do not sell it as an automated service yet.
What you get
Review generation
Right ask, right moment, right channel — review counts climb steadily.
Negative-review interception
Unhappy feedback routes to you privately while it's still fixable.
AI-drafted responses
Every review answered in your voice — owners approve, AI does the typing.
Timing that works
The ask goes out when the job is fresh and the customer is happiest.
Opt-out handled
One ask per customer, honored opt-outs, no nagging — compliance built in.
Review reporting
See asks sent, reviews landed, and how your rating moves month over month.
Common questions
Is automated review requesting allowed?
Yes — asking customers for honest reviews is fine on every major platform. We never gate, incentivize, or fake reviews; the system just makes the honest ask consistent.
What happens with a bad review?
Two layers: unhappy customers are invited to talk to you privately before being asked to post, and any public negative review gets an immediate alert plus a drafted, de-escalating response for your approval.
Does Beacon handle local SEO or AI-search visibility?
Not as an automated service — that half is still being built, and we won't bill for it before it's real. What Beacon does today is the input those systems weigh most heavily: a steady stream of recent, answered reviews. We're happy to advise on listings and content in your consultation.
Do responses sound canned?
No — they reference the customer's actual visit and are written in your voice. You can approve each one or let routine positives auto-post.
Talk to TideMerge
A free 30-minute consultation: we look at your current workflow, estimate the savings, and give you a straight answer on whether this pays for itself. No pressure, no jargon.