TideMerge Home Services

Capture every job — then automate the work that follows

In the trades the phone is the business, and the people who could answer it are the people generating revenue. The leak continues into the quote nobody chased and the customer who never heard back. We build across all of it.

A service technician working on an exterior electrical panel
What we can do

Where AI is worth it in a home services business

These four have the clearest payback. The free audit looks at the rest of the business and tells you what is worth building next — including when the answer is nothing.

Every call answered, including 2 AM

First-ring pickup during dispatch hours and after them, so the caller stops working down the search results.

Available now

Quotes drafted from job details the same day

Captured job information turned into an estimate from your pricing rules, instead of an evening of paperwork.

Available now

Emergency instructions delivered first

When a caller describes something you have flagged as urgent, your safety instruction comes before anything else — shut-off valve, gas smell, breaker — then it escalates by your rule.

Configured for you

Address and access captured properly

Street, unit, gate code, cross-street — read back before the booking is finalized, so the truck reaches the right door.

Available now
Hear it in action

The AC quit overnight

A homeowner calls on a hot morning with no cooling and no idea what is wrong. The receptionist works out how urgent it is, checks the address is in the service area, and puts a technician on the calendar that afternoon.

Home Services Urgency triage and same-day scheduling
Cardinal Heating & Air
0:00 1:02
  1. Caller

    Hey, so our AC just quit on us. It's blowing, but there's no cold air coming out at all.

  2. AI receptionist

    Okay. When did you first notice it?

  3. Caller

    Sometime overnight, I think. We woke up and the house was already warm.

  4. AI receptionist

    And is there anyone in the house who shouldn't be sitting in the heat all day, anyone elderly, or a little one?

  5. Caller

    Yeah, my dad's staying with us. He's eighty-one.

  6. AI receptionist

    Then we won't leave it until tomorrow. Have we been out to you before?

  7. Caller

    No, first time. My neighbor gave me your number.

  8. AI receptionist

    What's the address?

  9. Caller

    It's 4412 Marbrisa, in Chula Vista.

  10. AI receptionist

    That's well inside our area. I can have someone out between two and four this afternoon.

  11. Caller

    Today? Yeah. Yeah, that'd be great.

  12. AI receptionist

    Let me take your name and a good number.

  13. Caller

    Marcus Webb. Six one nine, five five five, oh two three three.

  14. AI receptionist

    Thanks Marcus. Is there anything blocking the way to the unit, a gate, a dog?

  15. Caller

    There's a gate on the side, but it's not locked.

  16. AI receptionist

    I'll put that on the ticket so he's not stuck at the fence. Two to four today, 4412 Marbrisa. You're all set.

  17. Caller

    Okay, appreciate it.

  18. AI receptionist

    Try and stay cool until then.

Talk to TideMerge about a home services business

A free 30-minute conversation and a written audit: where the business leaks time and money, what each fix is worth, and what we would build first.

A person decides who takes the job. We book and notify. We design the handoff rather than papering over it.

Free 30-minute consultation and a written AI audit you keep either way.